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OUR PRIVATE POLICY

Welcome to Fresherfades Barbershop. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information, particularly when it comes to our SMS communication services. By using our services, you agree to the terms outlined below.

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1. Information We Collect

We collect certain personal information to provide and improve our services, including:

  • Contact Information: Your name, phone number, and email address, which you provide when booking an appointment, contacting us, or opting into our SMS channel.

  • Service Details: Details about the services you’ve received, your preferences, and your visit history.

  • Payment Information: Payment details as required for transactions, handled securely by our payment processor.

  • Technical Information: Device information and usage data collected through cookies and analytics tools when you visit our website or engage with our digital platforms.

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2. How We Use Your Information

We use your information to:

  • Provide Services: Schedule and manage appointments, respond to inquiries, and process payments.

  • Improve Services: Analyze customer preferences and improve our services based on feedback.

  • Communicate with You: Send updates and reminders via email or SMS about appointments, promotions, and offers, if you have opted into these communications.

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3. Consent for SMS Communications

We use SMS to keep you updated on appointments, services, promotions, and other important information. By opting into SMS communications, you agree to receive these messages on the phone number you provided.

How We Collect SMS Consent

  • Explicit Opt-In: You can opt-in to SMS communications when booking an appointment or by signing up on our website or in-store.

  • Confirmation of Consent: When you opt-in, you will receive a message confirming your consent. Replying with a “Yes” (or other specified keyword) finalizes your subscription.

  • Opt-Out Option: You can opt out of SMS communications at any time by replying “STOP” or by contacting us directly.

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4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except as necessary to provide our services, including:

  • Service Providers: Third-party providers who help with payment processing, appointment management, and SMS communication.

  • Legal Compliance: Disclosures required by law, such as in response to court orders or regulatory requirements.

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5. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or Correct Information: Request access to or correction of your personal information.

  • Request Deletion: Ask for the deletion of your information, subject to legal requirements.

  • Limit or Object to Processing: Limit or object to how we process your personal information.

      To exercise these rights, please contact us at (614) 456-7093.

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6. Security of Your Information

  • We implement security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.​

 

7. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically. When we do, we will update the date at the top of this page and notify you of significant changes.​

 
8. Efforts to Support Accessibility

  • We regularly review our website to identify and address potential accessibility barriers.

  • Our website adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.

  • We have implemented features such as text alternatives for images, keyboard navigation, and consistent design across all pages to enhance usability.

 

9. Ongoing Improvements

  • Accessibility is an ongoing process, and we are continually working to improve the user experience for all visitors. If you encounter any accessibility issues while using our site, please let us know so we can address them promptly.​

 

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Fresherfades Barbershop
(614)-456-7093
fresherfades@gmail.com
1099  Mt Vernon Ave 

Columbus, Oh 43203 

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